1. Short version
- We do not inspect, record, or sell the contents of your proxy traffic.
- We collect the account, billing, and technical data needed to operate the service and keep it secure.
- Proxy credentials are encrypted at rest and shown only in your dashboard.
- We do not use advertising trackers or data brokers.
2. Data we collect
Account data
Email address, optional display name, password hash, email verification status, role, account status, and session metadata such as last login time.
Billing and order data
Wallet balance and ledger entries, order history, product and targeting selections, payment status, provider references, and invoice metadata. Crypto payments are processed by a third-party provider, which may collect its own identity and transaction data under its privacy policy.
Technical data
IP address, user agent, and timestamps recorded in security and audit logs when you register, sign in, purchase, or perform administrative actions. Usage counters record gigabytes consumed per proxy, not the destinations you visit.
Support communications
Messages you send to support, including any details you choose to share. Never send your password or wallet seed phrase.
3. What we do not collect
We do not log the contents of requests made through the proxy network, the full URLs you visit, or the data you transfer. We do not build advertising profiles, sell personal data, or share customer lists with data brokers.
4. Cookies and sessions
We use a single encrypted, HTTP-only session cookie to keep you signed in. It is required for the dashboard and expires after seven days. We do not use third-party advertising cookies. Essential cookies are set on the basis of legitimate interest and contractual necessity.
5. How we use data
- Provide, provision, and support the service.
- Process payments, maintain the wallet ledger, and prevent fraud.
- Authenticate users and protect accounts and infrastructure.
- Diagnose failures, reconcile provider usage, and improve reliability.
- Comply with legal obligations and enforce our terms.
6. Sharing
We share data only with service providers that help us operate the service, such as hosting, database, email delivery, and crypto payment processing. They receive the minimum data needed for their function and are bound by their own contractual and legal obligations. We may disclose data if required by law or to protect the rights, safety, and security of SecretProxy, our customers, or the public.
7. Retention
Account and billing records are retained while your account is active and for a reasonable period afterward to meet legal, tax, and fraud-prevention obligations. Security and audit logs are retained for a limited period. Usage counters are retained with the related proxy record. Data that is no longer needed is deleted or aggregated.
8. Security
Passwords are hashed, proxy credentials are encrypted at rest, and access to production systems is restricted. No system is perfectly secure, so protect your password, use a unique one, and contact support immediately if you suspect unauthorized access.
9. Your choices and rights
Depending on your location, you may have the right to access, correct, export, or delete personal data, or to object to certain processing. You can update your profile in account settings. For other requests, contact support. We may need to verify your identity and may retain records where the law requires it.
10. International transfers
Our providers may process data in countries other than yours. Where required, we rely on appropriate safeguards for those transfers.
11. Changes
We may update this policy. Material changes will be posted here with a new effective date. Continued use after the effective date means you accept the updated policy.
12. Contact
Privacy questions can be sent to @SecretProxySupport or support@secretproxy.net.